[Resolved] OneAssist Consumer Solutions — oneassist consumer solutions fraud and illegal payment

Prasanth A

from Mumbai, Maharashtra

Address:

600045

Hello there

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the money deduct and i have cancelled before renew and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: prasanth a
Date of incident : 07/05/2019
Hdfc credit card no. Xx8374
Mobile no: [protected]
Email : [protected]@live.co. Uk

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

OneAssist Consumer Solutions Customer Care's response Dear Prasanth,

Greetings from OneAssist!!

We regret for any inconvenience caused to you.

As per the records, your membership is already cancelled and the refund will be credited to your account within 5 days. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Hope this resolves your query.

Regards

Team OneAssist