[Resolved]  OneAssist Consumer Solutions — oneassist consumer solutions unnecessary debit for rs.1899/- for one assist service from my axis bank

Address:160055

Dear sir / madam,

This is pramod kumar raut

Complaint no. # 37285144
One assist relationship # 2717967

My mobile +91-[protected]

My axis bank a/c no - [protected]

Rs 1899.00/- has been debited for oneassist membership dated 09.12.2017

I receive phone calls from oneassist regarding one assist service but i do not accept this service without my approval they deducted money from my account.

So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist. Im am contacting bank from last 4 months for my refund but i can't recieve any response from both axis bank & oneassist service. Now im planning to go consumer court.

This is my bank details

Ifsc code: utib0003367
Account holder name: pramod kumar raut
Account number:[protected]
Bank name: axis bank
Branch name: phase 2 mohali
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Jun 2, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Riddhi

Team OneAssist
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