[Resolved] OneAssist Consumer Solutions — Oneassist Consumer Solutions XIAOMI Redmi Note 3 Screen Repair

mahen17

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 50019
Website:	www.oneassist.in

Hello Team,

This is to inform you that I had provided my Redmi Note 3 phone to be repaired to One Assist, 1 months back.

Till then, the service provided by One Assist team is extremely unprofessional. They do not respond to emails, customer care service is just pathetic, no body has any clue about the status of service. They reached out to me once for the payment of the service as per the agreement and I did the same within 24 hours. Still no response from there side mentioning about when can I get my phone.

I am really fed up with the service and want my cell phone back asap. The Service Request number is SR#1489047.

Would really want this company to improve its services and do not haraas customers the way I am!

Regards,
Mahendra Bansal

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Oct 25, 2016

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

OneAssist Consumer Solutions Customer Care's response Dear Mahendra,

Greeting from OneAssist….!

Your case has been resolved and communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards
OneAssist