[Resolved]  OneAssist Consumer Solutions — Oneassist Mfees Rs 1899 deducted without consent

From My HDFC bank Credit card ending with 4893 77XX XXXX 1506 Rs. 1899/- deducted from my credit card to one assist plan on 07/07/21.
I did not get a call or mail from one assist team for any services.
I dont even know what is this company do and they just renewed my membership without my consent.
They don't even provide me anything like id or etc, nor i can find any details on their app and website.

I want Refund ASAP!

Please deactivate and refund my money ASAP!

Date of incident : 07/07/2021
HDFC credit card no. 4893 77XX XXXX 1506
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Sep 14, 2021
Complaint marked as Resolved 
I have received full amount thanks.
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Monali M Shah, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
Monali M shah's [Complaint's author] reply, Aug 10, 2021
I have filled that form, when will i get the refund ?
Monali M shah's [Complaint's author] reply, Aug 19, 2021
I have received only half amount, when will i get the full amount??

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