[Resolved] OneAssist Consumer Solutions — payment deduction by one assist team

Gajendra kumar dalei

from Sirhind, Punjab

Address:	Ludhiana, Punjab, 141120
Website:	[email protected]

Hello

I am gajendra kumar dalei. I recieved a sms from hdfc bank ltd that rs-1899/- deducted from credit card to one assist plan without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my credit card by company is really criminal act and the co.

Please deactivate and refund my money.

My credit card no is 4893xxxxxxxx8834.
One assist relationship no-1931403
My contact no. [protected]

Please solve my issue as soon as possible.

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Oct 5, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Sep 03, 2018

Updated by Gajendra kumar dalei Hello

I am Gajendra Kumar Dalei. I recieved a sms from hdfc bank ltd that rs-1899/- deducted from credit card to one assist plan without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my credit card by company is really criminal act and the co.

Please deactivate And refund my money.

My credit card no is 4893xxxxxxxx8834.
One assist relationship no-1931403
My contact no. [protected]

Please solve my issue as soon as possible.

Verified Support

Sep 04, 2018

OneAssist Consumer Solutions Customer Care's response Dear Gajendra,

Greetings from OneAssist!

We understand your concern. Please be informed, your membership cancellation is in process with vide service request number 3515549. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

Regards,

Devendra,

OneAssist, Social Media Team.