OneAssist Consumer Solutions — Phone not delivered yet after pick up for service

Address:Mumbai City, Maharashtra, 734003
Website:www.oneassist.in

Dear Sir,
My damaged phone had been picked up by an One Assist Agent on 19.07.2016 and today when I called them up for the status of my phone I got a very poor response from them. They said "the phone has not been delivered yet to the service center due to poor weather conditions". This is complete ignorance from One Assist and would like you to take a serious action against them. Please help me out. I guess One Assist is a fake company and no other company takes a user's phone for more than a week. Please sue them and I want a proper answer from them about my redmi note 3 phone.
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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Dear Ankit,

Greeting from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]


Regards,
OneAssist.
My mobile no is [protected]
and my date of birth is 16.04.1993

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