[Resolved] OneAssist Consumer Solutions — plan is activated without my permission

Soni Pawan

from Gurgaon, Haryana

Address:

Rohtak, Haryana, 124001

My name is pawan kumar my credit card number is[protected]. My mobile number is [protected]. I told ur company for this service since last month. But no response. Why you deactivate it. This is a cheating. I m not interested. So deactivate. I[censored] can't deactivate this i will case file in consumer court. I have all call recording. Who says me what what. Received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap

Was this information helpful?

No (0)

Yes (0)

Jan 2, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2606682 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)