[Resolved] OneAssist Consumer Solutions — please deactivate and refund my money asap

Jahir721987

from Delhi, Delhi

Address:

600004

I have received courier from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission 2nd year. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 2 aug 2017
Icici credit card no. Xx5003
Oneassist relationship number : 1245528

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Sep 6, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

OneAssist Consumer Solutions Customer Care's response Dear Jahir,

Greetings from OneAssist...!

We regret the inconvenience caused to you.

As per your telephonic conversation with our executive, you have agreed to continue with our service. Hence, we cancelled your cancellation request.

Please confirm once again with us if you want to continue with our services.

Regards,

Brijesh

Team OneAssist