[Resolved]  OneAssist Consumer Solutions — please deactivate and refund my money asap

Address:380061
Website:one assist

Hello there

I received sms from hdfc bank ltd amount deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident :. 2 feb 2017
Oneassist relationship number : 1749384
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Mar 16, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2862621.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Feb 24, 2018
Updated by krupali sompura
Sir,
Thank you for cancle my plan now kindly refund 1299 in my bank account.
Complaint comments 

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Not provide any information so my account is closed today now I have been not money

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