[Resolved]  OneAssist Consumer Solutions — please deactivate and refund my money asap

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 29th june 2019 at 13:53:15
Icici credit card no. Xx6009
Oneassist relationship number : 4774844
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Aug 8, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Complaint comments 

Comments

I bought an iphone x from batinda authorized apple store and they insured my phone but when i went with phone which was damaged in the hail storm the insurer is harrasing me and telling me i cannot claim the money for its repair . The company is bogus and they are only there to collect the insurance money. I just want to spread awareness of fraud.
I don't need one assist, pls deactivate my account

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