[Resolved] OneAssist Consumer Solutions — please deactivate and refund my money with gst also asap | |||||
I received sms from hdfc bank and one assist that rs-1899/- deducted from my credit card to one assist plan. Without any information and without my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money with gst also asap Date of incident : 05-nov-2017 Hdfc credit card no. Xx9453 Oneassist relationship number : 1401511 Was this information helpful? | |||||
Dec 14, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sathish, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2550455 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||||
 2 Comments | |||||
Comments
Sir
our relationship no 604916 activated with my consent/acceptance.
above relationship started without my permission & rS. 1899 deducted without my permission from my Credit Card.
so kindly refund my amount Rs 1899 ASAP.
Regards
Ved Prakash Maheshwari
[protected]
our relationship no 604916 activated with my consent/acceptance.
above relationship started without my permission & rS. 1899 deducted without my permission from my Credit Card.
so kindly refund my amount Rs 1899 ASAP.
Regards
Ved Prakash Maheshwari
[protected]
OneAssist Consumer Solutions Customer Care's response, Nov 13, 2017
Verified Support
Dear Ved,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2550475 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2550475 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.
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+91 80 8033 3333 [Customer Service]
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I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Manoj
HDFC Bank Customer Assistance