[Resolved] OneAssist Consumer Solutions — please deactivate my membership in one assist.

[Resolved] OneAssist Consumer Solutions — please deactivate my membership in one assist.

M masna from Hyderabad, Telangana

Hi team, I am masna deepika. Mail id: deep. [protected]@gmail.com. Please de-activate my membership in one assist. I have not utilized this and i am not using anymore. How can you add me again in this year as membership without my confirmation. Money is deducting from my credit card. Is there any possibility to refund them. Please reach me if you need any further information. Thanks in advance. Awaiting your replay. Was this information helpful? No (0) Yes (0)
Apr 16, 2018 Complaint marked as Resolved Hi, I got message from BW-HDFCBK as, "OneAssist membership fee has been debited on your cared ending [XXXXX]. Membership will be processed and Welcome kit dispatched shortly." I don't want any membership with oneassist. Please refund my money(1801.2/-) last year also money deducted. I can't share my credit card details. Can I have your contact number to discuss. Awaiting your reply. OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 17, 2018 OneAssist Consumer Solutions Customer Care's response Dear Deepika, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 3091086 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist. Apr 17, 2018 Updated by masna Thanks for the update.
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