[Resolved] OneAssist Consumer Solutions — please deactivate my one assist plan instantly

Jagdish Barothiya

from Raipur, Chhattisgarh

Address:

Rajgarh, Madhya Pradesh, 465674

Please cancel and deactivate my one assist service from my hdfc bank account this service activated automatically in my account without my permission..
And deducted 1000 amount per year from my account.
So plz refund my money i did not use this service and stop from my account.
And also deactivate this service quickly.
This is my registered email id and my registered no. Is [protected]
This service activate automatically to my account did not take my permission. And i m not using it's service not even registered my cards. On it. Please deactivate hurry up

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Sep 8, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

OneAssist Consumer Solutions Customer Care's response Dear Jagdish,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 3401549.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist