[Resolved]  OneAssist Consumer Solutions — please deactivate one assist plan

Address:Howrah, West Bengal, 711114

Dear sir/madam,
Last year once rs.1799 once deducted from my account i called your customer care and told them to deactivate oneassist service.
But on 27th march 2018, again i recieved a renewal notification mail from oneassist team that on 11/4/2018 rs. 1799 will deducted from my icici bank account.
Please deactivate my account immidiately or i will take legal step.

Souvick dalal
Oneassist relationship no - 873573
Membership id: [protected]
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May 2, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3024631& the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"
Complaint comments 

Comments

Dear Oneassist,
How many long days do you need to deactivate a account?Every day somebody call me from your side and trying to convience me..
No more call now..Deativate the service asap and also drop down a deactivation mail regarding this.Otherwise will go to Consumer forum.

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