[Resolved] OneAssist Consumer Solutions — please deactivate your plan from my account | |||
Last year rs.2499 got debited from my account in the name of one-assist. I complained to my bank (Axis bank) but they didn't look into the issue. I never used any one assist services and this year 1200+ got debited from my account. Please cancel the plan and refund my money as i am not using any of your services. Debiting the money without intimating the customer is not appreciable from your part. Kindly refund my money Was this information helpful? | |||
Nov 18, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2459218 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 2442077 as on 13th October, 2017.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Deepali
Team OneAssist