[Resolved]  OneAssist Consumer Solutions — please remove this plan from my card

Address:Mau, Uttar Pradesh, 275101

Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I don't know how this plan has been activated on my credit card. At the time of taking card, the hdfc employer said that there is no charge, it is free for life time. Don't know then how this plan has been activated on my credit card even i don't recieved yet and getting such a crap plan. Please team remove it otherwise i will do my level best to teach you lesson. Man is earning money by doing hard work and you are cutting
Please deactivate and refund my m money by fraud activity.

Date of incident : 3:53 pm. 26 july 2018
Hdfc credit card no. Xx1214
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Aug 30, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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