[Resolved] OneAssist Consumer Solutions — policy | |||||
I am a hdfc bank credit card holder. The bank has auto debited rs. 2150/- from my credit card number ending with 6078 Without my concern on date:21/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund debited amount of rs. 2150/- Oneassist relationship number : 631567 Name :- a r suhasini Mobile no. :- [protected] Credit card number ending :- 6078 Was this information helpful? | |||||
Jan 10, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Suhasini, Greetings from OneAssist...! Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2561201 on 16th November, 2017. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
 1 Comment | |||||
Comments
One Assist team auto debited 1399 from my credit without my prior permission and approval . I want to deactivate the service immediately and get my money refunded . My relationship number : 144606
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059