[Resolved] OneAssist Consumer Solutions Pvt. Ltd — cancel my one assist policy .

sarathjjj

from Bengaluru, Karnataka

Address:	Chennai, Tamil Nadu, 620015
Website:	www.oneassist.in

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 28/11/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Cancel my one assist policy. Waiting for your refund
Your customer care also not support. I have all rerecords kindly cancel my policy and refund. Your cancellation team not contact to me. So many 48hrs going on but till date not taken any action to your side.

Kindly reply my cancellation mail and refund details

With regards

Please deactivate and refund my money asap
Date of incident : 01/12/2017
My resistered mobile no ; [protected]

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Feb 13, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

OneAssist Consumer Solutions Customer Care's response Dear Prakash, Your Membership has been cancelled and the and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Brijesh, Team OneAssist.