[Resolved] OneAssist Consumer Solutions Pvt. Ltd. — i phone 6 is under repair from the last 24 days - no revert from the company | |||||
Hi Relationship number 1343231 I purchase insurance for my 2 mobile phones from one assist, my biggest mistake. My iphone 6 mistakenly damaged and the same request for repair was logged by service request number for the email query is: 2140548 on 9th jul'17. The handset was picked from my home after 2 days. Compliant no. 1 till now no backup handset is provided to me. Compliant no.2 every time when i call on customer care they tell me call back after 48 hours (Request no. 2140279 and 2196628 already registered) Complaint no.3 they are not giving me any update on the whereabouts of my handset and are not providing the service centre address Complaint no.3 i think they will not be returning it - these guys are fraud Pls help Pooja malla P. [protected]@gmail.com Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
 3 Comments | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Sagar
Team OneAssist