Submit a Complaint
Credit Cards
OneAssist Consumer Solutions

[Resolved]  OneAssist Consumer Solutions — Refund

Respected sir/madam rs1799 deducted from my Axis bedit card on 24/03/2017 for debit card protection plan which i never asked and no body contacted me to take permission regarding this i do not want this plan . Please cancel it and refund rs1799 my relation ship number is 1849036. Please take needful action to refund my money
Thanks
Prabhu Kumar M
Was this information helpful?
No (0)
Yes (0)
May 4, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Mar 27, 2017
Updated by prabhu565 On Mar 24, 2017
Why one assist customer care team not answering calls ?? Is is fraud company ?? I also received call from one assist and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money ..

One assist relationship no: 1849036

Make sure to deactivate this plan, . Thanks

Prabhu Kumar M
Verified Support
Mar 27, 2017
OneAssist Consumer Solutions Customer Care's response Dear Mr Prabhu Kumar,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No.1871770 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
Complaint comments 
1 Comment

Related OneAssist Consumer Solutions reviews

[Resolved]OneAssist Consumer Solutions - SrNumber=24114954 closed without resolving issue1[Resolved]OneAssist Consumer Solutions - Returned Device in MORE damaged condition after denying claim[Resolved]One Assist - Rejection of Claim of kodak tv by one assist complete protection plan1[Resolved]OneAssist Consumer Solutions - Rs 1399 deducted from my account without any acknowledgement[Resolved]OneAssist Consumer Solutions - Insurance claim rejected and fooled3
View all 4065 OneAssist Consumer Solutions Reviews

Comments

Dear Sir,

Please Deactivate my One Assist Account.
Relationship No : 501245
Email ID - [protected]@gmail.com
Reply
OneAssist Consumer Solutions Customer Care's response, Mar 27, 2017
Verified Support
Dear Dasthakeer,

Greetings from OneAssist..!

As per our records, your plan has already been deactivated on 15th March 2017.

Regards

Deepali

Team OneAssist

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    View all 4065 OneAssist Consumer Solutions reviews & complaints
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information