[Resolved] OneAssist Consumer Solutions — refund my deducted money 1899 /-

Krishnachjena1

Address:	401504
Website:	One assist consumer solusation

Hello there,

I recived sms from icici bank on date 03/ august /2018 that 1899 /- deducted from my debit card to one assist plan with out my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal at and the co.

Please deactivated and refund my money asap.

Date of incident - 03 august 2018
Icici card no - xxx7734
One assist relationship number
- 5038249

Regards.
Dolli jena
Email. Krishana. [protected]@yahoo.com

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Sep 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Aug 15, 2018

Updated by Krishnachjena1 Hello there,

I recived SMS from Icici bank on date 03/ AUGUST /2018 that 1899 /- Deducted from my debit card to one assist plan with out my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal at and the Co.

Please deactivated and refund my money asap.

Date of incident - 03 AUGUST 2018
ICICI CARD NO - XXX7734
ONE ASSIST RELATIONSHIP NUMBER
- 5038249

REGARDS.
DOLLI JENA

Verified Support

Aug 20, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3454993. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

Team OneAssist.