[Resolved]  OneAssist Consumer Solutions — refund not received

Address:

Bangalore, Karnataka, 560073

Hi,

Service request number: 2109026

I had requested for cancellation of one assist plan, because it was activated without my knowledge from kotak bank and i have been charged some amount,

Regarding cancellation and refunding my money back i'm calling your one assist customer care since june, finally request as been taken on june 28th, to refund of rs, 2700, to my bank account which i had already provided.

It is already more than 10 working days, and still now i haven't received any amount to my bank account?...

When ever i call to one assist customer care, you people will take a request to arrange a call back from cancellation team and 48hrs is tat you people provide, still now no action has been taken, and i haven't received any call back or either rs, 2700 not received still...

Everyday i used to call your on assist customer care, and explain from beginning and u people will escalate to arrange a call back and amount to be refunded within 48hrs, this is what the ready made answer i used to get from your service every time when i used to call u guys...

I started hating calling to your one assist customer care, bec nobody can help me, except arranging call back.

Still how many days i should wait???

My registered mobile number : [protected]

Regards,
Bharath