[Resolved] OneAssist Consumer Solutions — regarding activation of security wallet plan in a friendly manner | |||||
I am already a customer of one assist having plan of 1299. I got a call from hdfc bank that you have preapproved personal loan offer (Lying) without processing fee and instead wallet security plan (1899) would be activated. Initially i agreed, later on in first verification i denied, again i got call from hdfc saying i[censored] deny this u will not get loan upto one year from any bank (Rudely manner). Then i said ok in verification. On the next day i. E. On 10th, nov, 2017 i told about this to hdfc bank customer care and one assist also. One assist executive told me not to worry how the second plan will get activated if already one plan is working. Please help me to get debited rs 1899 and the executive behave rudely and lie to me to get this plan. On 14th nov, 2017 i called to again one assist to take complaint about this, she told me call after 48 hours we cannot take complaint now, ur plan is not activated. Was this information helpful? | |||||
Dec 17, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 OneAssist Consumer Solutions Customer Care's response Dear Jyoti, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||||
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