[Resolved] OneAssist Consumer Solutions — Regarding deactivate one assist plan.. membership id-[protected]

sahukk

from Roorkee, Uttarakhand

Address:	Mumbai City, Maharashtra, 400058
Website:	www.oneassist.in

I received sms from hdfc bank that rs-1799/- deducted from my credit card on 02/06/2017 to one assist plan. Without my permission.. I also got a mail from one assist team. I called the assist customer care on 31/05/2017 and inform about i will not continue any plan by one assist. So please deactivate one assist plan and refund my amount whatever deducted.

Date of incident : 16.33 hrs. 2 june 2017
Oneassist relationship number : [protected]

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Jul 6, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jun 02, 2017

Updated by sahukk I Received SMS from HDFC bank that RS-1799/- deducted from my credit card on 02/06/2017 to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. I called the assist customer care on 31/05/2017 and inform about I will not continue any plan by one assist. So please deactivate one assist plan and refund my amount whatever deducted.

date of incident : 16.33 hrs. 2 June 2017
OneAssist Relationship Number : [protected]

Regards
Krishnkant Sahu

Verified Support

Jun 05, 2017

OneAssist Consumer Solutions Customer Care's response Dear Krishnkant,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2045677 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)