OneAssist Consumer Solutions — Regarding One Assist Service

Hi,
My name is Deena Mary .I am a account holder in axis bank for the past 2 years.I wish to complain about deduction of money from my account.

I wish to bring to your attention that 1899 rupees has been debited from my account as part of one assist service.
This has happened already an year back and I contacted your bank through toll free number and asked them to cancel the plan and not to repeat this.
They assured me that this will not happen again and cancelled the plan.But it is still repeating and had not yet cancelled.An immediate action should be taken on this transaction.

My money should be refunded and this plan should be cancelled .I need a quick response on this matter.