[Resolved]  OneAssist Consumer Solutions — regarding refund due to cancellation the policy

Address:Firozpur, Punjab, 152022
Website:Oneassist.in

My relationship number 1884396 mamta rani, alid upto 16/04/2018... I want cancelled this policy so i called on your toll fre number for cancellation but plicy renewed by oneassist and 2999 rs. Deduct automatically on 03/04/18 without my permission... Even last date valid upto 16/04/18... How to do this... So please payment 2999 rs refund to mamta rani account and discontinue my policy for future.
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May 13, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Mamta,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3053837 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
Complaint comments 

Comments

Dear Sir/Madam,
Kindly refund the amount debited for One Assist Services INR 1, 899.00 from my account on 29/03/2017, Details of my account are as under
A/C: [protected]
CUST ID:[protected]
M:[protected]
Regards
Sanjeev Kumar Gupta
AXIS BANK Ltd.
Customer

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