[Resolved] Oneassist Consumer Solutions — regarding refund of ber of my damaged mobile
MaMalay Bhalala on Sep 12, 2017
I had sent my damaged mobile to oneassist as it was covered under insurance.
After much time i got a reply that i will be getting a refund worth 6449.. And i have to submit required documents for the refund...
So i emailed the documents at settlement desk email immediately...
Since then many days passed till now i got no reply from their side regarding the document i had sent...
Then i emailed them asking them the status of refund...
Then also no reply came..
Many days are passed and i have got no reply and no refund...
So sir plzz help me so i can get my refund...
Here are my details.
Registered mobile no : [protect]
Service request no :2290846
Complaint marked as Resolved Sep 12, 2017
[Sep 12, 2017] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
OneAssist Consumer Solutions Customer Care's response, Sep 13, 2017
Dear Mr Bhalala,
Greetings from OneAssist..!
We regret for the inconvenience caused to you.
We have processed your BER Refund of Rs.6449/- on 08th September and it should get credited within 7 working days. Request you to check your bank statement after few days.
Should you require any further assistance, please reach us at firstname.lastname@example.org or 1800-123-3330.
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