OneAssist Consumer Solutions Complaints & Reviews

Five days ago my account showed deduction of rupees 1399 for PPL/WPP_SR[protected]_Renewal of Policy. But i have never enrolled for such a plan. this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap. I will put this matter in consumer forum....

Hello OneAssit Team,

On Oct'17th my tv feel down due to wind from near by window as it was rainy time. Due to this I raised an accidental claim from one assit on Oc17th ID:17303111 and the customer care told me guided me frame saying personal installation by my hand so that insurance will be claimed and i would need to pay only 500rs.

Then the insurance person named Bhavesh called from your team and said claim...

Spam mails from the company which means very soon they will empty my account balance under pretext of giving fake service. I request ED to take a serious note and investigate the affairs of this white collar entity....

Is there any one who cares here?
its been 15days my ac has been taken for repair and no prompt reply!
I have talked to n number of executives and no one gives me an assured reply.
“Today-Tomorrow” These are lines i get to hear without any substance.
There’s no one taking responsibility

What shall i do now?
I requested for Refund of the invoice value, they just delay it saying, it’ll...

Below i am facing the service issue and still problem not resolved.

we have not purchased your service to repair the product. we purchased your service to resolve the issue and replace the new with quality product, but one assist not providing the proper service and product quality.

I raised the first complaint on dt.1st Aug 2022 (Service Request No.[protected], your technician visited at home and checked that...

I would like to acknowledge you with how poor the customer service is getting day by day and how other companies want to take a leap in the same field of consumer solutions as well. I am writing this regarding my experience as I had submitted my phone for replacement and was promised to be returned by 31st August. Despite calling the agents and chatting with the customer service on the application there is still no firm response. Moreover,...

I had raised a complaint earlier about extended warranty not being followed by one assist on 24th aug . This complaint is regarding Hi Sense model fridge which is not cooling the lower compartments . After raising the complaint in this site I got a call and technician was sent to look into the matter . The technician was supposed to come today but he did not turn up, when I called him up he said the items will take a long time to get cleared...

ICIC Bank has auto deduced 1899.00 for my account in advance. I never accepted any policy like this (PPL/WPP_SR[protected]_Renewal of Policy) and I don't really have any idea about the policy itself.
I need a refund on this....

Hi, My name is Nilesh Jadhav,
I have raised a service request to one assist that My TV is Showing VU logo but just after that its disappears, the engineer visited and he said, back light needs to be replaced . then he have collected the TV and said it will go to Andheri Yard for Backlight replacement.
After one Day, engineer take back the TV without saying any estimated bill, directly the final bill was generated . on the final...

I claimed my mobile insurance for accidental damage but they rejected saying external force not there.

My phone fell from my hand while taking from pocket while getting down from car and I literally fell down too with my phone.My hand was the force and display got broken due to hit by stone. But this insurance people are fooling people by rejecting. Please help me and save people from buying insurance from this company....

I am cancel damage protection plan on same day on[protected] but still refund not credit in my bank
My request No is 14754234 dated[protected]

So many complaints I have Ragistred but not response from your site

Do the needfull...

The amount of rs 1899 was debited from my account without my permission by One assist. I want to cancel the plan and get a refund....

My Samsung CRT TV is not operating, can a technician be provided at following address, , house no 117, sector 28 noida, pin code 201301, , , my mobile no is [protected], ,...

On 17/06/2022 i received a messege from icici bank. They told me about Card protection and With out my permission they took my 1899 rs from my credit card.. And i call to icici bank they told me this is another service.. So we cant help you.

i want my money back i want deactivate this service. how they can deducted my money without my permission

i also attached my bank statement given below

Thanksbr...

I want to deactivate my OneAssist Protection Plan on my credit card charging me around Rs. 1899 per year and is of no use. There is no support from Mobile application or website. Even my dashboard from website shows no active plans.

Website: https://oneassist.in/

Please help!...
my relationship number is 12018071.
mobile - [protected]
email - [protected]@gmail.com...

I want to deactivate my OneAssist Protection Plan on my credit card charging me around Rs. 1599 per year and is of no use. There is no support from Mobile application or website. Even my dashboard from website shows no active plans.

Website: https://oneassist.in/

Please help!...

One of your engineer Amit had visited my house for repair of my ac, however ac is again in same old condition and not working properly .

I was told that one month guarantee is applicable on all service matters..

Kindly help in resoving my complaint on priority basis.

Regards

Pankaj Jatwani
C7/1203
Srs Residency
Sector 88
Faridabad
[protected]...

I want to raise complaint for OneAssist consumer service. Yesterday my cooler stopped working then I raise a complaint using OneAssist app they opened a complaint for my cooler repair. This is the 3rd time i have complaint for same issue. Everytime they are sending same technician name Nirmal Kumar Vishwakarma for my Orient cooler repair. My father also got an electric shock from the cooler after the repair. I have requested the chat support...

I am a HDFC bank credit card holder . I am not interested about this service and don't want this membership any more. Couldn't contact them through their customer care number nor their toll free number.

One Assist Relationship Number: 477036
Plan: Power Individual
Name: Arunsankar V V
Mobile No: [protected]
Credit Card Number Ending :- 4450...

I purchased a laptop from flipkart and they suggested me to buy one assist complete two years protection plan. due to some reasons i dont want it and i am filing this complaint within the time of full refund.

Please deactivate the plan and refund my money ASAP.
date of purchase[protected]
OneAssist relationship number is 17656070...