[Resolved]  OneAssist Consumer Solutions — rejection of claim no. 2213385

Address:New Delhi, Delhi, 110034

Dear sir.
I have raised a claim for my mobile vide no. 2213385 but has been rejected stating "claim not required" also mentioning "delay submission" on 06/08/2017. Whereas i submitted the claim well in time schedule.

Earlier in the month october-january i raised a claim on account of the same mobile but was traced by the police, so i sent a mail stating that the claim is not required, but presently i have no where stated like the reply sent by your side that claim is not required. I have uploaded all the formalities i may not be harrased by this way or that way. Pl settle the claim at the earliest.
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Sep 24, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr. Kukreja,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist
Verified Support
Aug 11, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr. Kukreja,

Our Executive tried calling you but the calls went unanswered.

Please provide us with an alternative number or a suitable time for us to contact you.

Regards

Brijesh

Team OneAssist
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