[Resolved]  OneAssist Consumer Solutions — renewal of service without my consent

My hdfc credit card was debuted without my permission with 1399 ad renewal charges. I don’t want the services as i have told multiple times over the phone and mails. Stop providing me services with my permission and which are of no use to me. Even last year when i got the my credit card these services was initiated on my card without my permission and amount was deducted. Shame on hdfc bank for supporting these kind of sham services. Cancel my services and refund my amount.
My complain no is 3705823
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Arpit,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3705823. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information