[Resolved] OneAssist Consumer Solutions — renewal without permission | |||||
I received a text messeage from icici bank saying that ₹1, 399 has been taken from my account to renew oneassist. I never requested this renewal, in fact last year i tried to cancel my membership and was forced to keep it for 1 year. I received the message on a sunday so i can’t even contact them directly via live chat or their helpline for cancellation and the message said the renewal will be completed in 1 day. Please cancel my membership and refund my money asap. Was this information helpful? | |||||
Jan 16, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 OneAssist Consumer Solutions Customer Care's response Dear Kamal, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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