[Resolved] OneAssist Consumer Solutions — Request for deactivation plan | |||
My name is Rajarajan.R I am HDFC Bank Credit Card Holder. My Card No.5304 . My number is not registered for this Your One Assist plan. I don't want this Plan. But one assist has activated and charged me Rs1299 from my account without my consent. I want you to cancel my subscription and refund my money as soon as possible. How can you charge me without my permission? Please deactivate and return my Rs 1299. Already I informed your customer care through telephone but still no response so Deactivate this plan Please take necessary action refund the same as early as possible. Thanks and Regards, Rajarajan.R Was this information helpful? | |||
Apr 26, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 24, 2017 OneAssist Consumer Solutions Customer Care's response Dear Rajarajan, We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Looking forward to hear from you. Regards Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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