[Resolved]  OneAssist Consumer Solutions — rs.1399/- debited in my credit card of kotak mahindra bank

Address:560075

I have applied for a credit card of kotak mahindra bank and i had received the same few days back. On 10th may 2018, i received an sms to my mobile no. (I. E)."transaction of rs, 1399 has been made on kotak credit card on 10 may. On one assist."

The above mentioned one assist solutions company has debited my credit card account without giving any information. I am not given any request and any confirmation from my end.

Further, i don't want any assistance from the above referred company.

Hence i request you to refund the amount rs.1, 399/- to my credit card account, immediately.

Regards,

Tushar agarwal
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Tushar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
May 15, 2018
Updated by tusharaga
my registered mobile number is +91-[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information