[Resolved]  OneAssist Consumer Solutions — samsung j7 device claim service request # 3208437 liquid damage

Address:	Mumbai City, Maharashtra
Website:	www.oneassist.in

Dear team,

I am waiting to receive call from mr praveen/prateek, since last 4 days, request him to call back on either of my number (+91 [protected]/+91 [protected]). Have submitted all my document except providing stamp on mobile bill receipt copy.
Concern :
1. My mobile met with liquid damage on 25th may and today it is 10th june no proper support only delaying days with one or other reason.
2. Having stamp on original mobile bill receipt is so important then why it has not been verified while issuing insurance policy. It seems to be intentional and ways to cancel claims.

I am in pune and mobile has been purchased from bihar. It is practically difficult to arrange now. My only understanding, is it a very big deal to have stamp on the bill when the bill provided is original copy and my understanding it is really so important then why it has not been verified before issuing insurance policy.

Please understand the practicality and process the claim.

Regards
Chandan kr mishra
+91 [protected]