[Resolved] OneAssist Consumer Solutions — samsung s9+ | |||
This is the most rubbish and fraud insurance company i have ever found. I have made insurance for our mobile phone samsung s9+ and also given renewal premium for 2nd year. Now due to an accident my wife's phone gets an internal damage and the lcd screen is getting black frequently. When i have tried to book an appointment for the service of the phone they are asking to upload hell lot of documents and killing time. Now surprisingly the fake company is saying that this doesn't cover insurance. Also given their so kind advise that i have to visit samsung service centre and get the job done by my own cost. Also thay have seen that i have uploaded the estimated cost received from samsung and the amount is rs. 17, 079/- appx. Was this information helpful? | |||
Feb 6, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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