[Resolved] OneAssist Consumer Solutions — scam | |||
I took a personal loan from Kotak Mahindra and after some time when I checked it got charges of 3999 for one assist. I was never informed about what service it is. When I took a top up on same them also I have been charged again for it for 3999. I talked with one assist and there was unprofessional response stating no money will be refunded. these guys are fraud and looting customer. I have received an email as well regarding the services were not activated and it will be refunded whereas no money received till now. Fraud and horrendous crime they are committing and cheating customers. I will be escalating this issue to social media even banks should avoid these fraud scammers contact number [protected] Was this information helpful? | |||
Feb 9, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Jan 02, 2019 Updated by Prashant970 Kindly check the email, regardless of it the company one assist is talking in unprofessional way and not returning the money which has been deducted twice Verified Support Jan 09, 2019 OneAssist Consumer Solutions Customer Care's response Dear Prashant, We're sorry for the inconvenience caused. We have forwarded your case to the concerned team for investigating on your case. Request you to allow us sometime revert you back at the earliest. Regards, Devendra, OneAssist, Social Media Team. Jan 14, 2019 Updated by Prashant970 Devendra I am following this from a long time and getting no resolution. My simple question is that when I received an email that services were not activated and amount will be refunded back then why its not being done. Instead of that Me suraj and other people from your team member are trying to teach me about it. Kindly do something or make people aware about the frauds that is being committed | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I don't know with whose permission I became a member of one assist policy they made me a member without my permission so I want to terminate this one assist membership and get back my refund I request that I don't want this kind of policy plans in the future without my permission