OneAssist Consumer Solutions — sr#2475291 my claim rejected

Address:673601
Website:www.oneassist.in

My insurance claim over redmi note 4 rejected due to a fake reason, they said that i haven't protected my device. Since this device have a 2.5d curved screen i couldn't find a proper screen guard for it. I have protected my device with case but unfortunately it was broken just a few days ago. Before having a new case the damage happened. There was no damage before this incident. So this is a
Fake reason from one assist to reject my claim. I want to get approved the claim or refund 1000₹ that i have given.
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