[Resolved] OneAssist Consumer Solutions — Subscribed to one assist after repeated denials | |||||
Hi After repeated calls for card protection plan, I had categorically instructed not to call me over and again. But to my dismay, they have deducted a fee of 1799 from my HDFC credit card on 15-12-16. After receiving the papers I had called the customer care team which assured me of cancellation. But no action till date. Request to take note of it and do the needful. regards Ishani Pradhan hdfc credit card ending with 4988. mob: [protected], [protected] Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 24, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ishani, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No.1934478. We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I'm using HDFC bank.I got a message from one assist regarding the registration of my account.I actually want to deactivate the account.
Please deactivate the account and refund my money Asap
Date of incident : 15/04/2017
relationship no : 1927181
Greetings from OneAssist..!
As per your request, we have cancelled your plan vide service request No.1937955.
We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Deepali
Team OneAssist