[Resolved] OneAssist Consumer Solutions — subscription and amount deducted without my permission | |
Dear one assist team, On tuesday 1 october 2019 at 11:55 am amount of rs. 1899 is deducted from my account. I don't know why. I never asked icici & one assist to subscribe/activate the plan. Now, kindly reimburse my amount of rs. 1899 and deactivate the account. Bank details: Icici bank Name: rajat mann A/c no.[protected] A/c type - savings Was this information helpful? | |
Nov 15, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 OneAssist Consumer Solutions Customer Care's response Dear Rajat, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using the account number and complete name. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |
1 Comment | |
Comments
This is the third time as I am saying I don't want to continue your service but again Without informing automatically renew my service when call to customer care they are not agree I want to deactivate my account
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