[Resolved]  OneAssist Consumer Solutions — terminate my one assist plan

Deactivate my one assist plan immediately. Otherwise i ll withdraw my ac from icici bank. Last year you guys told me that if i ll permit u again for further continuation of this service then only you ll debit my money from my ac. But this year without my concern again u were continue the service and just drop a conformation massege. I hope you will take action immediately.

Name-shatabdi chell.
Plan name - enhanced wa privilege single plan.
Relationship no-1916164
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May 18, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3090724 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"
Apr 24, 2018
Updated by ashma chell
Thnq for your kind response.m glad to say that I hv received my deducted amount yesterday.thnq for taking quick action against my complaint.
Complaint comments 

Comments

I am getting credit card but I don't want credit card insurance please canceled this plan and I want refund the money
They started my credit card insurance without seeking permission of mine and they are charging late fees too on that. And Customer Care is not responding to this number +[protected]
As discussed with your agent my money 1899 is going to refund within 7 days.
still i did not get my money back and it almost 11 days happen to my complain.
SR[protected] for your reference.i want 100% my money back as discussed with your agent.

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