[Resolved]  OneAssist Consumer Solutions — termination of membership

I was going through my bank transfers today and i found out that they have deducted amount of rs. 1899 from debit card no. [protected] without any prior notice. I was going to terminate this plan this time too as i don't need those debit card protection. Please terminate tha plan and refund the amount.
Name - shreyash rajiv
Bank — icici, main road, ranchi.
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Shreyash,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

We request you to kindly mail us your membership details on [protected]@oneassist.in so that we may be able to initiate your cancellation process.

Awaiting your response,

Regards,

Sophia,

Team OneAssist.
Verified Support
Jul 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Shreyash,

Greetings from OneAssist,

As requested by you we have initiated your cancellation process vide service request number -3344391.Your refund amount 1899/- will be credited in your account within 5 to 7 working days.

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Thank you.

Regards,

Sophia,

Team OneAssist.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information