[Resolved]  OneAssist Consumer Solutions — To deactivate my service

Address:Mumbai City, Maharashtra
Website:www.oneassist.in

I'm a hdfc bank customer. Last year you had deducted rs2700 from my account without any prior notice or message. I want to deactivate this service. I don't want to enroll with one assist. I had called your customer care between 1 june 2017 to 7 june 2017 but they have still not deactivated this serivce.
I request you to deactivate this service as soon as possible. This time i'm not going to accept it.
My relationship no. : 493425
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Jul 13, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Anil,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No.2057337.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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