[Resolved] OneAssist Consumer Solutions — told lie and deducted amount from my account

[Resolved] OneAssist Consumer Solutions — told lie and deducted amount from my account

R Ravikant183 from Mumbai, Maharashtra

After opening account with icici bank these guys called me and told i[censored] will use ur credit card then they will deduct the money 1399, so that u will get further card securuty, i told ok, then the next day without using my card they deducted my money, when i asked to bank, they told u will get back ur money, but these guys are telling money has deducted, we wont give, it is deducted bcz u have told ok, i want my money back, neither i wll go legally. Was this information helpful? No (0) Yes (0)
May 24, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist
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