[Resolved] OneAssist Consumer Solutions — transaction has been done without my knowledge | |
Hy this one assist consumer solution has debited amount of rupees 1399 without my knowledge from my credit card and i think it is like insurance and i haven't asked for any insurance and why this guy's debited money from my credit card and i need the refund of my amount and i need a quick reply from you guys, pls make sure it won't happen again. I need a apology as well from your side as well. Please find this below message which i have received from the one assist consumer solution. Transaction of rs 1399 has been made on kotak credit card xx3474 on 24-dec at oneassist consumer sol. Available credit limit is 21691.71. Was this information helpful? | |
Feb 4, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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