[Resolved]  OneAssist Consumer Solutions — Unauthorised charge on Kotak Credit Card No.xx0237

Address:Mumbai City, Maharashtra, 400053

DEACTIVATE ONE ASSIST PLAN
I Received SMS from KOTAK MAhendra BANK that RS-1299/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. should refrain from such acts. the bank in question kotak bank should also refrain from sharing customer details with such fraudulent companies. its really annoying to say the least.

Please deactivate and refund my money ASAP
date of incident : 18.40hrs. 6 jan. 2017
Kotak Credit Card No.xx0237
OneAssist Relationship Number : 1616501
PLEASE CALL ME on my regd. - MOB-[protected]
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Feb 9, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Rajendra Prasad,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No. 1735350 & the Refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,

Team OneAssist
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Oneassist Consumer Solutions — Renewal cancellation

I want to cancel my renewal as earliest possible.

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