[Resolved]  OneAssist Consumer Solutions — unauthorised credit card charges

My icici credit card has been charged 1399 rs at oneassist on january 12 2018. This has not been authorised by me.
Also, there has been no communication from oneassist team for taking permission for membership renewal. Oneassist team is acting on its own with customers money.
Also, oneassist has'nt provided me with any customerid.

Kindly refund the amount asap.
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Feb 20, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist""
"
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