[Resolved] OneAssist Consumer Solutions — unauthorised debit of 1899 from my kotak credit card | |
I received sms and email from kotak mahindra bank that "a transaction of rs.1899 has been done on your kotak credit card no. Xx9937 at oneassist consumer sol on 27-dec-2018". I have never requested for their service and have never received any call from them. This has been done without my permission and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Should refrain from such acts. Further the bank in question kotak bank should also refrain from sharing customer details with such fraudulent companies. Its really annoying to say the least. Please deactivate and refund my money asap Date of incident : 1:01pm hours. 27 dec 2018 Kotak credit card no. Xx9937 Please call me on my mobile. - [protected] Was this information helpful? | |
Feb 3, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 OneAssist Consumer Solutions Customer Care's response Dear Mallika, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3833325. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment