[Resolved] OneAssist Consumer Solutions — Unauthorised debit of charges - Deactivate One Assist MFee and refund my amount of Rs 1,899/- ASAP | |
I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I will file a consumer complaint in the court of law on you people, this is utter exploitation of innocent people. Who gave you the right to do a direct debit to my credit card without my authorisation???? Why should i pay you people??? Deactivate and refund my money asap Date of incident : 10:11hrs. 26 june 2020 Name : Babu Manish BN Hdfc credit card no. XX9034 Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 30, 2020 OneAssist Consumer Solutions Customer Care's response Dear Babu Manish, We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist | |
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