[Resolved] OneAssist Consumer Solutions — unauthorised renewal through auto debit thru credit card account | |
Last year my hdfc bank credit card bearing number # 485499xxxxxx0349 has been debited towards the membership fee and i could not utilize your services at all which are not customer friendly. Surprisingly, the amount of rs. 1899 has been auto debited again on june 29, 2018 against my wishes. Request you to not to renew the membership at all and refund the debited amount immediately as i have never given any authorization to auto debit my card account. When i was trying your contacts[protected],[protected] &[protected], getting either no reply or not in existence message. Thanks, Hara kumar reddy d [protected] Was this information helpful? | |
Aug 7, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 04, 2018 OneAssist Consumer Solutions Customer Care's response Dear Hara kumar reddy, Greetings from OneAssist, We are sorry for the inconvenience caused to you. As requested by you we have initiated the cancellation process vide service request number - 3316722. Your refund amount will be credited in your account within 5 to 7 working days. Regards, Sophia, Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
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