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[Resolved]  OneAssist Consumer Solutions — unauthorized amount deduction

Hi there,

I received sms from hdfc bank rs 1399/ deducted from my credit card to one assist membership fee. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my cards by the company is really a criminal act and the company and who the hell are you to care about my cards. I want my money back. Don't dare again to do this.
I requested for cancellation last year as well still you didn't cancel my plans and didn't refund my money as well

Please deactivate and refund my money asap including last year charge.

Name : abhishek barnwal
Date of incident: 19/09/2019
Contact no. [protected]

unauthorized amount deduction
Complaint marked as Resolved 2019-10-26 05:07:38

Complaint Status


[Sep 20, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response Sep 23, 2019
Dear Abhishek,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 19th September, 2019 and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist
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